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FAQ

Order FAQ
Product FAQ

1.Time for samples and production?
Normally, 15-25 days for samples make,Production within 30 days after confirmation of payment.
 



2.What is the shipping port?
Shanghai and Ningbo port



3.What is your payment terms?
T/T,Western Union, PayPal
 

 


4.What is your MOQ (minimum order quantity)?
200 pcs

 



5.Do you provide customized service?
Yes, your own designs and labels are welcome!

6.Do you have a factory?
Yes, we are a manufacturer as well as a trading company engaged in the production of fashion men accessories with nearly 10 years of industry experience. Warmly welcome to contact us to get more surprises!

 

 

7.How to confirm if the product is what I want?
We will produce sample first and then send you the sample to confirm the details. If you do not like it we can make it again.

 

 

 

8.Do you provide OEM and ODM service?
Yes

 

 

9.Why is your product so costly?
We provide high quality products, perfect design, fast delivery as well as timely service. We can offer big discount if you place a bulk order!

 

 

 

10.What is your shipping way?
DHL, UPS, FEDEX, by air, by sea or based on your requirement..

1)  What Size Should I Choose?
Please choose according to the size chart.Or contact us by email.

 

2)  Can I put my design logo on the items?
Sure,we can put your design logo on any items.Custom logo is welcome

 

3)  How do you control the products’ quality?
We have QA&QC department and all the products will be 100% checked before pack.And you can send your QC team or ask the 3rd party to inspect the products before we delivery.

 

4）Can you make our design?  
Yes,Sure, custom design is welcome. You could arrange to send us a sample,then we make a sample underwear to courier to you to check the quality and material.

 

5）Can you provide OEM service? 
Yes, OEM is welcome. It is ok to do custom size, custom material, custom design, custom package.

6) How can I get a quotation about the product that I want?
Please send us your details requirement by email, then we would reply you email within 24 hours with a quote.The more details you provide, the more accurate price you will get.

 

7) How can I order a sample?
If we have stock, we will ship out asap after receiving your sample cost + freight cost.. If we have not stock, it would take a longer time .we will produce for you.

 
8）Can your factory print or embroider my logo on goods?
Sure. We can print or embroider the  logo on goods .


9) How about your quality? 
For our goods, we use the advanced production technology and high quality fabric material to produce. It's comforable, breathable and good value for money.

 

10) How about the after-service?
We have a professional and responsible team , 24hrs on-line service to keep the on-time shipment and make sure your quality problems.